Your benefits 

• Corporate Benefits: You will receive a best-in-class benefits package including, for example, an electric lease car or mobility budget, laptop & mobile phone, work from home budget, 25 holidays + optional to buy 5 days extra a year and pension contributions.
• Flexible Working: Your plans are as unique as you are. Choose your place of work flexibly – whether in one of our office locations or remotely.
• Mentorship: Experienced colleagues will support you during your start and development.
• Personal Development: Look forward to responsible tasks with a high degree of creative freedom, a steep learning curve, and an extensive range of training courses.
• Team Spirit: We embrace flat hierarchies and a team-oriented corporate culture. Ecological responsibility and social commitment are part of our DNA.
• Remuneration Model: Benefit from our attractive model, including a performance-related bonus.
• Work-Life Balance: We offer a wide range of options, including sabbaticals and workations.

Your future tasks

As a Senior Consultant in CRM & Customer Service Technology Implementation, you will lead and manage the configuration and implementation of CRM and customer service technology solutions. You will work closely with business and technical stakeholders, applying your expertise to implement best practice solutions and drive value for our clients. You will play a key role in ensuring successful project delivery and provide guidance to junior team members.

• Lead the execution of CRM and/or customer service technology implementations.
• Configure technology solutions to meet client requirements.
• Maintain strong relationships with business and IT stakeholders.
• Deliver projects in an agile environment.
• Provide user training and go-live support.
• Help clients understand the business value and KPI impact of technology.

Your profile

• Extensive experience in configuring CRM and customer service technology solutions (e.g., Freshworks, Salesforce, Microsoft Dynamics).
• Proven experience with agile project delivery.
• Ability to engage both business and IT stakeholders effectively.
• Strong network with key customer service and marketing technology vendors.
• Deep understanding of industry best practices and blueprints.
• Excellent communication and presentation skills in both Dutch and English

Together, we are more than Business

BearingPoint is an independent management and technology consultancy with European roots and global reach. We offer consulting that combines strategy with technology and combine entrepreneurship with a spirit of innovation. You make the difference: We give you the space to be yourself and develop your full potential. Regardless of where you come from, what you believe in or who you love. We stand up for equal opportunities and diversity.

Research shows that female candidates only apply when they meet 100% of the requirements and male candidates as early as 60%. So if you recognize yourself in the challenge and at least some of the requirements, don't hesitate. We look forward to receiving your application!