Consultant CRM & Customer Service Technology Implementation
We work in an open and collaborative way, where new ideas are always welcome. BearingPoint is an environment where potential and high performance is recognized and rewarded.
We usually respond within a week
Your benefits
- Corporate Benefits: You will receive a best-in-class benefits package including, for example, an electric lease car or mobility budget, laptop & mobile phone, work from home budget, 25 holidays + optional to buy 5 days extra a year and pension contributions.
- Flexible Working: Your plans are as unique as you are. Choose your place of work flexibly – whether in one of our office locations or remotely.
- Mentorship: Experienced colleagues will support you during your start and development.
- Personal Development: Look forward to responsible tasks with a high degree of creative freedom, a steep learning curve, and an extensive range of training courses.
- Team Spirit: We embrace flat hierarchies and a team-oriented corporate culture. Ecological responsibility and social commitment are part of our DNA.
- Remuneration Model: Benefit from our attractive model, including a performance-related bonus.
- Work-Life Balance: We offer a wide range of options, including sabbaticals and workcations.
Your future tasks
As a Consultant in CRM & Customer Service Technology Implementation, you will be responsible for supporting the delivery of CRM and customer service technology projects. You will work closely with senior consultants and clients to configure and implement solutions, providing ongoing support and training to ensure successful project outcomes.
- Support in the configuration and implementation of CRM and customer service technology solutions.
- Participate in agile project delivery and ensure timely delivery of milestones.
- Assist in drawing up business requirements for technology implementations.
- Support the client with user training and go-live support.
- Help analyze the business impact of technology and identify key KPIs.
Your profile
- Experience with CRM and customer service technology solutions (e.g., Freshworks, Salesforce, Microsoft Dynamics).
- Knowledge of agile project delivery and implementation.
- Strong communication skills and ability to engage with both business and IT stakeholders.
- Relevant certifications in CRM software or agile project management are a plus.
- Excellent communication and presentation skills in both Dutch and English
Together, we are more than Business
BearingPoint is an independent management and technology consultancy with European roots and global reach. We offer consulting that combines strategy with technology and combine entrepreneurship with a spirit of innovation. You make the difference: We give you the space to be yourself and develop your full potential. Regardless of where you come from, what you believe in or who you love. We stand up for equal opportunities and diversity.
Research shows that female candidates only apply when they meet 100% of the requirements and male candidates as early as 60%. So if you recognize yourself in the challenge and at least some of the requirements, don't hesitate. We look forward to receiving your application!
- Department
- Customer & Growth
- Role
- Fixed contract
- Locations
- BearingPoint Netherlands
- Remote status
- Hybrid
About BearingPoint Netherlands
BearingPoint is an independent management and technology consultancy with European roots and global reach. We offer consulting that combines strategy with technology and combine entrepreneurship with a spirit of innovation.
‘We’ - that's 6,055 employees worldwide, including 107 in the Netherlands.
Consultant CRM & Customer Service Technology Implementation
We work in an open and collaborative way, where new ideas are always welcome. BearingPoint is an environment where potential and high performance is recognized and rewarded.
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